買家了解物件關(guān)鍵點的問題

1、買家了解物件關(guān)鍵點的問題

(1）有關(guān)規(guī)格

示例：一位英國買家對你說她平常穿US8碼的長袖連衣裙，想、資詢從你這她應(yīng)當(dāng)買哪一個碼數(shù)，你回應(yīng)她M號比較合適。

問題：

Hello，seller,IwearUSsize8,couldyougivemesomeadviceonwhichsizeIshouldbuyfromyou?

回答：

Hello,dearcustomer,sizeMofthisdresswillfityouprettywell.Pleasefeelfreetocontactusifyouhaveanyotherquestions.Thanks!

(2）有關(guān)合并運費

示例：

當(dāng)買家一次性選購多份產(chǎn)品時，很有可能會向你明確提出合并運費的規(guī)定，你能根據(jù)改動并推送電子發(fā)票（invoice）的方式，對買家選購的多個產(chǎn)品只收一次運費。在電子發(fā)票發(fā)送成功后，立即告之買家運費巳合并，讓買家立即根據(jù)電子發(fā)票開展付款。

問題：

Hello,seller,cantheshippingfeebepaidtogetherasI’veboughtseveralitemsfromyou?

Please.sendmejustinonepackage,thanks!

回答：

Hello,dearcustomer,thanksforyourbusiness!

Wehavecombinedtheshippingalreadyandonlychargeyoutheshippingfeeonce.YoucanchecktheinvoiceI’vejustsenttoyouandplease.makethepaymentthroughtheinvoicedirectly.Pleasefeelfreetocontactusifyouhaveanyotherquestions.Thanks!

3、進(jìn)口關(guān)稅問題

問題：

ArethereanyimporttaxesorcustomschargesthatIneedtobeawareofifIpurchasethisandhaveitshippedtoLouisianaintheUnitedStates?

回答：

Thankyouforyourinquiry.Iunderstandthatyouareworryingaboutanypossibleextraexpenseforthisitem.Accordingtopastexperience,itdidnotinvolveanyextraexpenseatbuy-ersideforsimilarsmallorlowcostitems.Pleasedonotworryaboutittoomuch.

However,insomeindividualcases,buyermightneedtotakesomeimporttaxesorcustomschargesinimportcountries.Astospecificrates,pleaseconsultyourlocalcustomoffice.Appreciateforyourunderstanding.

YoursSincerely,

SellerNameorID

4、有關(guān)很多訂單信息詢價采購

問題：

Hello,Iwanttoorder××××piecesforthisitem,howabouttheprice?

回答：

Dearbuyer,

Thanksforyourinquiry.Wecherishthischancetodobusinesswithyouverymuch.Theorderofasinglesampleproductcosts$××××USDwithshippingfeesincluded.Ifyouorder×××piecesinoneorder,wecanofferyouthebulkpriceof××××USO/piecewithfreeshipping.Ilookforwardtoyourreply.Regards!

5、付款方式

問題：

Doyouacceptcheckorbanktransfer?IdonothaveaPayPalaccount.

回答：

Thankyouforyourinquiry.

Forthesakeofsimplifyingtheprocess,IsuggestthatyoupaythroughPayPal.Asyouknow,italwaystakesatleast2-3monthstoclearinternationalchecksothatthedealingandshippingtimewillcosttoomuchtime.

PayPalisafaster,easierandsaferpaymentmethod.Itiswidelyusedininternationalon-linebusiness.EvenifyoudonotwanttoregisteraPayPalaccount,youcanstilluseyourcreditcardtogothroughcheckoutprocesswithoutanyextrasteps.

Hopemyanswerishelpfultoyou.

YoursSincerely,

SellerNameorIDl

6、討價還價

問題：

Hello,Icangive100dollars.IsitOK?

回答：

Thankyouforyourinterestinmyitem.

Wearesorryforthatwecan’tofferyouthatlowpriceyoubargained.Infactthepricelistedisveryreasonableandhasbeencarefullycalculatedandourprofitmarginisalreadyverylimited.

However,we’dliketoofferyousomediscountifyoupurchasemorethan5piecesinoneorder，×%discountwillbegiventoyou.

Pleaseletmeknowifyouhaveanyfurtherquestions.Thanks!YoursSincerely,

SellerNameorID